Privacy Policy
At Unity Care Network Support Services, we are committed to protecting the privacy and confidentiality of our participants, their families, and any other individuals who engage with our services. This Privacy Policy outlines how we collect, use, disclose, and manage personal information in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth).
1. Collection of Personal Information
We collect personal information only for the purposes of providing support services under the National Disability Insurance Scheme (NDIS) and related activities. Personal information may include but is not limited to, name, address, contact details, date of birth, medical information, and support needs.
2. Use of Personal Information
Personal information is used solely for the purpose for which it was collected, including but not limited to, assessing eligibility for support services, developing personalized care plans, coordinating services with other providers, and facilitating communication with participants and their families.
3. Disclosure of Personal Information
We may disclose personal information to third parties only with consent or as required by law. Third parties may include NDIS regulatory bodies, healthcare professionals, and other service providers involved in the participant’s care.
4. Security of Personal Information
We take reasonable steps to ensure the security of personal information, including implementing physical, electronic, and procedural safeguards to protect against unauthorized access, misuse, loss, or disclosure.
5. Access and Correction
Participants and their families have the right to access and correct their personal information held by Unity Care Network Support Services. Requests for access or correction should be directed to our Privacy Officer.
6. Changes to Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time. Any changes will be communicated on our website.